Signing in with no luck

[Desperado]

Anyone else having trouble with the My Chevrolet app in their Silverado? When I try to sign in through the app on the screen, it keeps failing after scanning the QR code with my iPhone. I even tried signing in with a different email, but no luck.

I called the EV Concierge, and they had me power cycle the infotainment, but then the call dropped, and I couldn’t get any further.

Is this an app issue or something with my truck/account? Has anyone else experienced this?

 

[SilverDriveR2024]

Have you tried to force quit the app in the vehicle?

 

[chanced'man]

Anyone else having trouble with the My Chevrolet app in their Silverado? When I try to sign in through the app on the screen, it keeps failing after scanning the QR code with my iPhone. I even tried signing in with a different email, but no luck.

I called the EV Concierge, and they had me power cycle the infotainment, but then the call dropped, and I couldn’t get any further.

Is this an app issue or something with my truck/account? Has anyone else experienced this?

Did you use the same email that you provided to your dealer? You can check My Chevrolet app website for additional steps. Make sure to check your device firmware if it needs an update